Jenna

Jenna is Ruby's mother and the daughter of Esther.

Appearance
Jenna is depicted in a drawing Ruby made that can be found at the beginning of the first game. In the drawing Ruby has made, she appears to be a woman that has brown hair and she can be seen wearing a purple dress.

In a photograph seen the in second game, Jenna has long black hair, and is seen wearing a tan shirt and a long brown skirt.

Personality
Jenna's personality is completely unknown. The only thing hinting at some part of her personality is in the 2nd tape when David says, "Jenna's worried Esther might have to go into care." This implies that Jenna appears to care much about her mother.

History
Jenna would marry a man named David and have a daughter before the events of the first game. Her mother would pass away after she started showing signs of her losing her grip on reality, much to Jenna's sadness. They would give a toy rabbit that was previously owned by Esther called Mr. Hopp to her daughter, Ruby, even though she had a toy to play with, she disliked the toy due to its creepy appearance.

One night, Mr. Hopp would transform into a human-sized version of its toy appearance, leading Jenna alongside David to disappear.

Trivia

 * When Ruby tries to leave, her mother can be heard crying. The objective "Find Ruby's mother" comes up. However, that objective is never met/solved as the next objective becomes "Find the tapes".
 * What Jenna's voice sounds like may be known, due to her being heard crying. This could also be Mr. Hopp mimicking Jenna's voice, but it's still Jenna's voice being hearing, no matter if Mr. Hopp was imitating her or not.